Privacy Policy
Effective date: November 13, 2026
This policy explains what information BaldFish POS (the "App") and this website collect, how we use it, and the choices you have. BaldFish POS is operated by FervorTrunk LLC ("we", "us"). If you have questions, email support@baldfishpos.com.
Information we collect
- Account information. Your email address and a password when you create an account. Sign-in is handled by Google Firebase Authentication. We never see your password in readable form.
- Merchant connection information. When you connect Stripe, we store the identifier of your Stripe connected account and basic account status, so the App can take payments for you.
- Payment information. Card payments are processed by Stripe. Card numbers and card details are handled by Stripe and are not stored by BaldFish POS. We receive limited results such as the payment amount, status, and a payment reference so the App can show success, failure, or refund status.
- Device permissions. The App may ask for Location and Bluetooth (Nearby devices) permission. Bluetooth is used to find and connect to card readers. Location is requested because Stripe requires it to help prevent fraud and to enable in-person card payments. We do not use location for advertising.
How we use information
- To create and secure your account and keep you signed in.
- To connect your Stripe account and let you take and refund payments.
- To provide support, fix problems, and keep the service secure.
- To meet legal obligations.
We do not sell your personal information, and we do not use the App for advertising or third-party advertising analytics.
Who we share information with
- Stripe, which processes payments and provides your Stripe account. Stripe's handling of information is described in Stripe's Privacy Policy.
- Google (Firebase), which provides our sign-in, database, and hosting infrastructure on our behalf.
- Authorities or other parties when required by law, or to protect our rights and the safety of others.
How long we keep information
We keep account and merchant connection information while your account is active. If you ask us to delete your account, we delete or anonymize it, except where we must keep certain records to meet legal, tax, or fraud-prevention requirements. Stripe keeps its own records under its own policies.
Your choices
- You can ask to access, correct, or delete your information by emailing support@baldfishpos.com. See how to request account deletion.
- You can turn off Location and Bluetooth permission in your phone settings, but card payments may not work without them.
Security
We use reputable infrastructure providers and reasonable safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
BaldFish POS is for businesses and is not directed to children. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. We will post the new version here and update the effective date.
Contact
FervorTrunk LLC
support@baldfishpos.com